Refund / Return Policy

At "Good As Your Word", we strive to deliver high-quality products and services that meet or exceed your expectations. Please read our refund and return policy carefully before making a purchase.

All Sales Are Final (Unless Otherwise Stated)

Unless explicitly stated otherwise during the purchase process, all sales are final and non-refundable. This applies to both digital and physical products, as well as any services offered through our website.

We do not offer refunds, returns, or exchanges once a purchase is completed, unless the specific product or service description clearly states that a refund or return option is available. If such an option is available, the applicable terms and conditions will be provided at the point of sale.

Exceptions

Refunds may be considered in the following rare cases:

  • If required by law or payment processor policy (e.g., in cases of fraud, duplicate charges, or processing errors).

  • If a specific product or service listing clearly offers a refund or return within a defined period and the request meets the stated criteria.

To request a refund under an applicable exception, please contact us at [your support email] within the timeframe indicated (if any), and include your order number, full name, and a detailed explanation of the issue.

Chargebacks and Disputes

We encourage you to contact us directly with any concerns before initiating a chargeback or dispute through your bank or payment provider. Unauthorized chargebacks will be contested to the fullest extent permitted by Stripe and applicable laws.